Terms and Conditions

Information about the seller

Petit Knitting ehf, a privately owned company in Iceland.
The owners are Sjöfn Kristjánsdóttir and Grétar Karl Arason. 
The company resides at Stóragerði 36, Reykjavík, Iceland.
Phone number: +354 8498303
Email address: dk@petitknitting.is  

Petit Knitting ehf reserves the right to cancel orders, for example due to incorrect price information, or to stop offering any products without notice.

Payments

Our handling currency is EURO. We have integrated a currency converter to the site so our customer can see the prices in other currencies. Customers can change the displayed currency in the top right corner of our site. This does not change the currency that payments will be processed in. EURO will be the chosen currency of payment, but automatically exchanged and billed to your payment method in your local currency.

Payments are handled by our partner Valitor, a leading online and e-commerce payment solutions company. They operate internationally, offering services to partners, merchants, banks, and cardholders around the world.

More information about Valitor - https://www.valitor.com/about-us/

Product delivery

All orders are processed immediately once payment has been confirmed. The patterns are available as pdf documents for download in the next step after payment confirmation. The buyer will also receive a confirmation e-mail including a link to the pattern download.

In some cases the automated emails find themselves in the buyers spam folder. We ask that you check there if you can´t find it in your inbox. 

The price of goods and delivery costs

All prices include VAT. There will never be any shipping costs for patterns as there is no shipping needed.  The patterns are delivered electronically.

The return and exchange of goods

There is no right of returning or exchanging our patterns. If there is a disagreement about our patterns we will by any means necessary resolve the matter so everyone can be happy. It would preferably be in the form of correcting errors in patterns, or assistance with understanding them.

Faulty product

If the product is defective we offer the customer assistance in correcting the fault.

In other respects reference is made to the general consumer laws in Iceland.

Confidentiality

The seller promises the purchaser to handle all information as confidential. Information will not under any circumstances be distributed to third parties.

Governing law and jurisdiction

This agreement is in accordance with Icelandic legislations. Any legal actions because of it shall be brought before the District Court of Reykjavik (if the company is domiciled in Reykjavik) or District Court of Reykjanes.